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Welcome to the BRI Helpdesk. Submit your computer help/support requests here and we'll get to them as soon as possible. You can also browse the job queue to see the status of your job and our workload.

Please make sure your email is valid.

Please correct the errors marked in red in order to submit this job request.

Provide your contact info

Name: Email:
Lab/P.I.: Phone:
Room: Location:
e.g. computer next to the refrigerator
Network Port ID
(This number is located at the outlet where your network cable connects to the wall)
Remember my contact info (do not use on shared computers, javascript is required for this to function)

Describe your help request

Request type: Operating System:
Priority Urgent 1-2 days Within a week Non-essential
Description:

Describe your help request here. Please provide as much detail and specificity as possible, including the exact text of any error messages, version numbers of software in use, name of computers, location of relevant equipment, IP addresses, URLs, etc. Click here for examples.

Submit your request

Please correct the errors marked in red in order to submit this job request.

Please make sure your email is valid. A confirmation will be sent that email address, as will notification of completion.